WebMar 27, 2007 · By the way, Optus Customer Service agree that keeping customers on hold for between 30 and 50 minutes every time they call is not good enough and they tell me that they are training more staff. Interestingly, Optus hinted that my service was particularly bad as my number was allocated to a pre-paid person on the Optus system and pre-payers … WebCustomer service / technical support Ping / Latency The internet in Australia The internet landscape in Australia is changing, particularly thanks to the NBN rollout. When we conducted our previous survey in 2024, only 28% of respondents had active NBN services.
Read Customer Service Reviews of optus.com.au 4 of 53 …
WebThe worst customer service I have ever had All my experiences with Optus have been terrible. Whether by phone, online with the chat facility or in store, the level of expertise is useless, they don't listen, constantly put you on hold and … WebBad service ever. They lie to people and send devices by lying. Never buy anything from Optus. They will say you to pay $1 only and later they will send you a big bill and even after … tsx hive blockchain stock
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WebWhile the Optus FTTP service is good, during outages their customer service is the absolute worst in that the fault will normally be fixed before anyone from Optus will reply to my live chat. This latest outage (40 mins) with ZERO customer service assistance is pretty much my last straw (after all my personal details were stolen due to Optus ... WebSep 23, 2024 · The Optus 133 937 customer service number has a recorded message saying they'll be 'reaching out' to customers whose data has been subject to unauthorised access. While we wait, it would be... WebThese stats say that 88 million customer service enquiries were made to the five largest telcos over the 12 months, 80% of which (70,400,000) were by phone. ACCAN factored in a call abandonment rate of 15% – another ACMA statistic – … pho delivery sf