Optus terrible customer service

WebMar 27, 2007 · By the way, Optus Customer Service agree that keeping customers on hold for between 30 and 50 minutes every time they call is not good enough and they tell me that they are training more staff. Interestingly, Optus hinted that my service was particularly bad as my number was allocated to a pre-paid person on the Optus system and pre-payers … WebCustomer service / technical support Ping / Latency The internet in Australia The internet landscape in Australia is changing, particularly thanks to the NBN rollout. When we conducted our previous survey in 2024, only 28% of respondents had active NBN services.

Read Customer Service Reviews of optus.com.au 4 of 53 …

WebThe worst customer service I have ever had All my experiences with Optus have been terrible. Whether by phone, online with the chat facility or in store, the level of expertise is useless, they don't listen, constantly put you on hold and … WebBad service ever. They lie to people and send devices by lying. Never buy anything from Optus. They will say you to pay $1 only and later they will send you a big bill and even after … tsx hive blockchain stock https://crystlsd.com

Coles confirms its customers impacted by Latitude Financial data …

WebWhile the Optus FTTP service is good, during outages their customer service is the absolute worst in that the fault will normally be fixed before anyone from Optus will reply to my live chat. This latest outage (40 mins) with ZERO customer service assistance is pretty much my last straw (after all my personal details were stolen due to Optus ... WebSep 23, 2024 · The Optus 133 937 customer service number has a recorded message saying they'll be 'reaching out' to customers whose data has been subject to unauthorised access. While we wait, it would be... WebThese stats say that 88 million customer service enquiries were made to the five largest telcos over the 12 months, 80% of which (70,400,000) were by phone. ACCAN factored in a call abandonment rate of 15% – another ACMA statistic – … pho delivery sf

optus customer service is terrible - Optus / Virgin

Category:Optus data breach: everything we know so far about what happened

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Optus terrible customer service

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WebFeb 26, 2024 · There is certainly an art to dealing with their customer service. With the call centre staff you almost need to bully them a little - guide them to the solution/avenues for … WebIntro to Optus service. Optus is the second largest telco in Australia, with over 10 million wireless subscribers to date. The telco offers a lot more than mobile postpaid and prepaid plans as well – customers can enjoy everything from home phone plans to 4G and 5G home Internet services, NBN plans, mobile broadband and more.. Optus 3G and 4G networks …

Optus terrible customer service

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WebFeb 22, 2024 · Having trained customer service and support employees working on this medium is a great way to avoid a major social media crisis. 3. Ignoring customer feedback. Between the internet and social media, customers and brands are connected 24/7, opening more avenues for customers to offer their feedback. WebIf you have a question or need help with your Optus service, you can contact us through one of the options below. Message us 24/7 The easiest way to contact us for help & support is …

WebWe would like to show you a description here but the site won’t allow us. Web2 days ago · If for whatever reason you choose to cancel your service (all Optus plans work on a no lock-in contract model) then you’ll need to pay AU$7 for every unused month within that 36 month period ...

WebBad service ever. They lie to people and send devices by lying. Never buy anything from Optus. They will say you to pay $1 only and later they will send you a big bill and even after paying whole amount your device will be locked with Optus and you wont be able to use it until you are Optus user. WebOptus terrible customer service. I am amazed at how such a large organisation like Optus can continue to operate with such incredibly poor customer service. I recently lost count of the number of unsuccessful attempts I made to contact Optus to discuss a phone package I had seen advertised on their website. I eventually came to the realisation ...

WebOct 13, 2024 · Some customers who are on month-to-month plans capacity out without charge, but this telco is non waiving fees to population on long-term contracts.

WebMar 16, 2024 · Are you looking to change because Optus' customer service is bad, or are you actually having problems with the service, i.e. coverage, performance? If the latter, it … tsx hive stock priceWebApr 10, 2024 · Take your customer relationships seriously. Whether it’s a lack of strong communication, an insensitive tone, automated replies or just a knowledge gap between the customers and the reps who serve them, forging an authentic rapport with clients are where revenues are won and lost these days. pho deluxe tysons hoursWebThe worst customer service I have ever had. All my experiences with Optus have been terrible. Whether by phone, online with the chat facility or in store, the level of expertise is … pho den burnabyWebDo not join Optus shockingly bad customer service. The only time anyone is interested in customer service is to sell you something after that it’s … pho denton txWebJoin the 1,164 people who've already reviewed Optus. Your experience can help others make better choices. Read 1,041-1,060 Reviews out of 1,139 phod-harboringWebOct 2, 2024 · Optus said past customers had information exposed because the company must store data for six years. Telcos are required to hold onto customer data for at least two years after an account is ... pho denton texastsx hlf